Some of our favorite holiday characters are already starting to grace our department store windows and television commercials meaning one thing: the 2013 holiday season is here—and everyone, from the smallest of shops to the largest of e-retailers, is counting down the final seconds.
Amazon, in fact, already has plans to hire an additional 70,000 full-time employees to manage its fulfillment centers and keep up with the increase surge of shopping. However, adequately staffing the physical store and call center is only one slice of the pie when it comes to being prepared for the busy season. The biggest slice, in fact, is in prepping e-commerce sites for impending online traffic.
Along with hiring more employees to handle the influx of customer service calls, it’s important for businesses to make sure their website can operate at peak performance levels. To make sure a company’s website is not just up and running, but can also easily and effectively handle high levels of traffic, developers must account for the following:
- Seamless applications
- Peak website performance
- Uninterrupted checkout process
However, ensuring seamless performance does not have to eat up as much time or resources as one would think. A simple managed hosting provider can do all the heavy-lifting for a business. Managed hosting providers, such as Mentora, specialize in holiday readiness and helping corporations put their best foot forward by offering testing for PC, mobile browsers and mobile apps. Mentora is uniquely qualified to handle the following duties:
- Detect and isolate system bottlenecks to help make the most of system resources.
- Fine-tune website performances to increase performance.
- Examine PC and mobile-specific sites and apps to see when customers are browsing, searching, shopping, and actually checking out.
Getting ready for the holiday season can be a breeze if you’re company is prepared for increased customer activity – both on the floor and online.